Give our new online support help desk a try. You will remain completely anonymous. The chat is designed to provide you with a trusted place to go to have your Internet marketing and website strategy questions answered.
Most importantly, online chat eliminates the need for phone tag and more email clogging your inbox. Get your question answered immediately by a qualified Internet pro and it's even FREE!
How Does it Work?
When you click on any of the online support buttons on the HereNextYear site, a chat form will appear and will ask you for your first name. There will also be a place for you to enter your question. Click the "Start Chat" button and the chat will begin.
Is it Really Anonymous?
Yes! We ask for your first name in the chat form but that's just so that we can address you by name in the chat. There is no place that requires an email sign-up to attend and no pesky sales person will be calling you on the phone.
Who are the Operators?
The chat operators are highly qualified, English speaking, American, HereNextYear staff and the very people who work on the web all day long to promote our own products and services as well as companies just like yours.
When are the Chat Operators Available?
Almost always between 8am and 7pm, Monday through Friday but often during off times as well.
What if I Have a Question but the Button Says "Offline?"
Click on the button anyway and send a message. When an operator comes online they will see the message you sent and will invite you to chat when available. Yes, the form in that case will ask you for your email address, but we will not add your address to any autoresponder or list. It's just a way to let you know we're available to chat.
What Kind of Questions Can I Ask?
Use your best judgment with this one. Ask any question you would like about website strategy, Internet marketing, some news you heard about in the industry, or even the chat system we're using. But, be respectful of our operator's time. Free online chat means answering questions but is not intended to be a 6-hour training class.
Our helpers are standing by to answer questions you have about marketing online, HereNextYear products and services. We hope to see your name appear on a chat with us soon!
